Artificial Intelligence & Chatbots: Essential Communication Tools

Being a developer isn’t just about writing some code. The world of web development is changing with each passing year, and keeping abreast of these changes is a must. It’s important to be in tune with how the industry is moving and to anticipate which factors will have the biggest impact.

The web has become increasingly ingrained in our daily lives as we see a continuous flow of new apps, websites, functions, and features. We use it for everything, from banking to reading the news to inexplicably getting groceries delivered to our doors in minutes. The demand for web development talent is as high as ever due to the pandemic forcing even more of our lives online. 

It is essential for businesses to keep up with web development trends to survive in this digital era. So they need a strong web or mobile product to retain their position in this competitive digital market.

So let’s take a look at the top 3 web development trends that really matter and make a difference now.

1. Artificial Intelligence & Chatbots: Essential Communication Tools

An increasing number of developers have chosen to adopt AI (Artificial Intelligence) technology is it enables the creation of virtual assistants that communicates and assists site visitors. This technology allows for conducting and collecting analytical data and helps to improve the website and promote it better across all search engines.

Chatbots improve the user experience by interacting with site visitors and answering their questions to help navigate the page, services, pricing, and more. Chatbots are very well equipped and can communicate with customers on a level that’s practically human.

By 2022, approximately 70% of websites will adopt this technology that will help users get the information they need in just a few messages. AI is also heavily based on ML (Machine Learning) and therefore can incorporate user requests, data, and feedback into its future correspondences. For this reason, the predicted AI annual growth rate between 2020 and 2027 is 33.2%.

2. Virtual Reality

It is impossible to discuss the future of technology without virtual reality or VR. This trend has already started to sweep the gaming industry. The Oculus Rift and PlayStation VR bring new and interesting possibilities to the world of gaming, but it won’t stop there.

Companies including Google and Mozilla have begun work on APIs to help VR technology transition to the web. In the coming year, we expect more and more applications to be developed using VR technologies, ranging from news coverage to virtual real estate tours.

3. Internet of Things (IoT)

The Internet of Things (IoT) is one of the most important technological advancements where typically non-internet-connected objects are given network connectivity in order to send and receive data.

These objects can range from your toaster or kettle to sensors on motors or embedded in concrete to detect cracks and weaknesses. Anyone who owns an Amazon Alexa, Phillips Hue light, or Google Nest will understand what we are talking about. This technology enables businesses to contact customers as rapidly as possible, resulting in a more personalized experience. 

IoT will enable advanced communication between functional models and website layouts where client issues will be resolved more efficiently and quickly.



Summary

Don't be hesitant to put the above-mentioned web development trends into practice as soon as possible as they present opportunities to deliver a flawless end product and provide consumers with an optimized, personalized, and seamless experience.