What is MMDC's SES (Successful Engagement Strategy)

_dm_templates • September 6, 2017

If we have ever had the opportunity to enjoy a conversation with you it is likely that you heard us mention our SES approach to digital marketing and communication. In a nutshell, SES is a comprehensive strategy around which we plan, implement and monitor the work we do for our clients.

The Pre-Proposal Interview

SES starts with a thorough client interview during which we seek the fullest possible answers to 3 key questions:

  1. In terms of our campaign's audience, who are we talking with?
  2. What were our audience members doing just prior to directly engaging with us?
  3. What specifically do we want our audience to do once they have granted us their attention? What do we consider a Successful Engagement?
The questions are design to identify our target audience, identify the need or interest that motivated them to seek us out and finally to define what action we would like our audience to take once we have engaged them.

The Proposal

With that information in hand we then create a through and unique project proposal that organize the information from the interview, suggests the specific strategies and technologies we will use to encourage the specific action desired and metrics and tools we will use to monitor and measure our success.

The proposal, after a thorough discussion of its content and the completion of any modifications, becomes the blue print for our work on behalf of our client. It is the what, why and how of our client's project. It guides are action and sets the goals to which we can be held accountable.

SES For Every Project

From a complete website development project to a small social media management project, we utilize the SES process to assure transparency, clarity, direction and accountability.

We maintain a relationship with many clients that are across the country from us. We have never physically shaken hands with some of the people who we serve. We find that the SES process eliminates surprises and builds trust even in relationships that endure the challenges of long distance logistics.

We know that majority of high school seniors can build a website and tweet - and we applaud the specialized skills that coders, social media masters and designers have. We could not be successful without them. Our goal is deliver to our clients something tangible, something unique, something measurable, something that contributes significantly to their business success and that something flows from our SES process.









Two hands, one with a watch, clasped in a gesture of connection. Black and white.
February 18, 2026
This February, MMDC proudly supports Vincent House, a community-centered hospice organization dedicated to compassionate end-of-life care and meaningful support for families.
Man wearing headphones, white sweater, stands near a flowering bush, looking to the side.
February 11, 2026
Consumers trust other consumers more than they trust brands. User-generated content (UGC) turns your customers into storytellers, advocates, and marketers, building credibility, boosting engagement, and driving conversions at scale. This article explores how businesses can encourage, collect, and leverage UC to grow th
Robot arm offers a red flower to a woman in a white shirt, both against a red and blue backdrop.
January 15, 2026
As Google’s AI Overviews transform how search results are displayed, local businesses are facing a new reality for “near me” searches. This article explores how local SEO is evolving in 2026, why AI-powered search is changing the rules, and what brands can do to maintain visibility and drive local engagement.
December 24, 2025
Strategies Shaping Website Design, SEO, Content, Social, Video, and Paid Media in The Year Ahead
Magic of Christmas
December 24, 2025
MMDC is honored to continue its annual donation to The Magic of Christmas organization.
November 24, 2025
As the holiday season approaches, AI is reshaping how brands connect with consumers - optimizing search, ads, and engagement to drive record-breaking results.
H
November 22, 2025
In honor of the season of giving, MMDC is proud to support Faith in Action - a nonprofit organization that empowers volunteers to assist elderly individuals with everyday needs, from medical transportation to grocery trips, lawn care, and companionship.
October 24, 2025
Inbound and outbound marketing serve different but complementary roles in building awareness, driving engagement, and converting leads. Learn the core differences, real-world examples, and how to use both to create a well-rounded marketing strategy.
API Gemini
September 28, 2025
With search evolving beyond traditional keywords, Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) are becoming critical strategies for ensuring your content is discovered, trusted, and surfaced in today’s advanced AI-powered search systems.
September 19, 2025
At MMDC, giving back is central to who we are. September is a month dedicated to two worthy causes: Suicide Prevention Awareness and Childhood Cancer Awareness. We are proud to stand alongside two vital organizations: the International Association for Suicide Prevention (IASP) and the National Pediatric Cancer Foundati